Job Description

Bilingual Health Benefits Counselor
Waltham, MA
16/hr

Hours: 40hrs, Monday - Friday, 8:30am - 5pm, Need to be flexible for evenings and rotating Saturdays after a few months

Primary Duties:

  • Assists clients with completion of forms and applications as needed, to obtain health insurance and/or other financial and health information relating to Mass Health, ACA, ACO, and Uncompensated Care/Health Safety
  • Follow up on patient enrollment status and patient documentation requirements
  • Scans all patients’ financial information in the ICS system
  • Prepares reports and forms on a timely basis
  • Develops working relationships with staff of other community agencies to make referral process more efficient
  • Assists with the acquisition and development of culturally sensitive education materials for use in community outreach and education programs
  • Attends all necessary DPH and related meetings pertaining to various grants and contracts
  • Works collaboratively with other Health Center staff in meeting JCAHO accreditation and other regulatory and/or funding requirements
  • Perform other duties as required

Requirements/Experience:
  • Fluency in Spanish
  • Prior Health Insurance experience (Mass Health)
  • Mature responsible individual; team-oriented
  • Strong organizational and communication skills
  • Experience in health care or social service preferred
  • Ability to work one evening a week
  • High School graduate, Associates Degree preferred
  • Experience in diverse culture preferred

Application Instructions

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