Job Description

Billing Specialist
West Roxbury, MA


  • Prepare sales invoices. Ensure that all invoices and/or credit memos are sent out to the customers, in a timely manner.
  • Coordinate with sales support teams to ensure that paperwork required to bill the customers is valid, complete and received timely.
  • Review and verify information to ensure accuracy prior to processing of invoices.
  • Work closely with the sales and/or operations team to resolve any issues arising from customer invoices.
  • Generate and send out monthly customer statements. Provide copies of invoices, credit memos, etc. to internal or external customers as requested.
  • Assist with Accounts Payable when needed
  • As directed, contact customers with delinquent account balances via telephone and/or email.
  • Prepare the schedules of general ledger accounts and record monthly entries; as directed.
  • Participate in special projects and other duties as assigned. 


  • 2+ years of bookkeeping and/or related experience.
  • Customer facing experience is a plus.
  • Proficient in Excel (V-lookup, Filter, Pivot Tables) and Word required.
  • Experience with Info Visual software a plus
  • Associate degree from a two-year college or technical school; with courses in accounting, finance or business and/or related job experience. 
  • Excellent written/verbal communication and phone skills.
  • Sharp attention to detail and quality.
  • Customer Service focus.
  • Must be available to work overtime as needed.  Notice generally will be provided.


Application Instructions

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