Job Description

Job Purpose:
Maintains revenue stream by initiating new invoices and statements; maintaining billing records; collecting and reconciling receivables; resolving billing disputes.

* Compiles amounts to bill clients by gathering and sorting related information from Contract Agreements, Account Executives, and Technical Support Staff.

* Establishes new service plans by identifying pricing structures; generating pricing profiles; creating pricing options; implementing pricing plans.

* Obtains revenue by verifying transaction information; computing charges and refunds; preparing and mailing invoices; identifying delinquent accounts; notifying clients of insufficient payments.

* Collects revenue by sorting and organizing accounts receivables; posting payments; creating journal entries; reminding delinquent accounts; notifying clients of insufficient payments; completing credit card transactions.

* Resolves billing problems by initiating trouble tickets; coordinating with Technical Support Manager, Technical Support Staff, and Systems Administration to determine resolutions; closing trouble tickets.

* Issues credit memoranda and/or adustments by identifying errors in billing; compensating dissatisfied clients; reconciling bad-debt accounts.

* Maintains financial records by filing accounting document in a central location; coordinating with Chief Financial Officer regarding maintainence of financial records.

* Maintains accounting ledgers by posting account transactions.

* Prepares financial reports by collecting, analyzing, and summarizing account information and trends.

* Contributes to team effort by accomplishing related results as needed by management.

Associate's Degree, Financial Skills, Electronic Payment Technology, Financial Software, General Math Skills, Revenue Reporting, Analyzing Information , Written Communication, Informing Others, Web Savvy, Strong MS Office Skills, Advanced Excel, Attention to Detail, Reporting Research Results

Application Instructions

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