Job Description

Immediate opening for a Collections Specialist in the Middletown, RI area. This is an open-ended temp position, which has a strong possibility to turn permanent for the right candidate.

Hours: Monday-Friday, 8:30 AM - 5:00 PM

Pay: $17 - $19/hour

Duties:

-Contact delinquent customers and apply standard collections measures to outstanding balances relating to service subscriptions. This includes interacting via phone calls, emails, follow up letters, and submission to external collections agency as necessary

-Resolve barriers to payment (provide invoices not received; escalate disputes, obtain and process updated credit cards)

-Prepare account reconciliations as necessary for more complicated accounts

-Apply customer payments to outstanding customer account balances as required

-Provide assessment of likelihood of collectability and prepare analysis of month end AR reserve

-Maintain customer communications and documentations in accordance with department policies

-Other duties as needed

Required Skills:

-Prior customer collections experience

-Ability to self-manage daily activities related to assigned customer accounts with support

-Organized, diligent and methodical

-Strong communication and customer service skills

-Proficiency with Excel

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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