Job Description

Hiring for Customer Service Representatives for a company in Framingham, MA. MUST have 1-3 years of customer service experience. 
The role is for a Member Engagement/Retention Associate (Basically customer service). Hours are M-F 8:30AM-5PM paying $15/hr. This is an outbound customer service call center (NOT cold calls)

Duties:

  • Candidates will primarily be calling new customers in a friendly, welcoming manner that is highly professional and engaging. (these are NOT cold calls)
  • They will document and report on activities and results of their outbound calls in a detailed, organized, and accurate manner.
  • Work with team leaders and members to prepare, organize, and implement programming that engages members.
  • Serves as an ambassador during on-site employee benefit fairs.

Requirements:

  • Strong communication skills, friendly, engaging personality, fulfillment from helping people
  • Strong knowledge of Microsoft Office programs

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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