Job Description

Dental Receptionist
Southbridge, MA


  • Greet patients
  • Register new patients
  • Assist patients to complete all necessary forms and documentation
  • Verify and update patient information
  • Inform patients of dental office procedures and policy
  • Move patients through appointments as scheduled
  • Enter all relevant patient information into data system
  • Maintain and manage patient records in compliance with privacy and security regulations
  • Answer and manage incoming calls
  • Respond and comply to requests for information
  • Schedule patient appointments
  • Confirm upcoming appointments and recalls according to office protocol
  • Check daily appointment schedule
  • Fill in cancellations and no-shows
  • Collect and receipt payments from patients at time of treatment
  • Inform patients of financial treatment plan options
  • Arrange payment schedule with patients
  • Prepare and mail billing statements
  • Arrange supporting documents for insurance claims
  • Monitor and maintain inventory of dental office supplies
  • Update patient education materials
  • Maintain a professional reception area
  • Safeguard patient privacy and confidentiality

  • General education degree or high school diploma
  • Experience as a dental or medical receptionist
  • Knowledge of computer and relevant software applications (We are an Eaglesoft office)
  • Knowledge of general administrative and clerical procedures
  • Working knowledge of dental insurance
  • Customer Service: 3 years (Preferred)
  • Receptionist: 2 years (Preferred)
  • Office Administration: 1 year (Preferred)
  • Dental office: 1 year (Preferred)

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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