Job Description

Executive Assistant/Credentialing Coordinator
Worcester, MA

Role and Responsibilities:

  • Handle projects and assignments requiring independent judgment, excellent problem solving skills, and in-depth knowledge of agency functions, programs, ongoing activities and priorities
  • Demonstrate exceptional commitment to accuracy, detail, and follow-up, along with an ability to work under high intensity situations when necessary
  • Interact effectively and professionally with individuals at all levels, including management, board members, government officials, members of the media, and other community associated individuals
  • Provide clerical, organizational and technical support to centralized executive staff
  • Arrange meetings and conferences, schedules appointments and perform other duties related to maintaining agency executive schedules
  • Record/maintain minutes from meetings and forward/follow-up with respective personnel accordingly
  • Take an active role in meetings and committees when appropriate or when executive staff is not present
  • Prepare documents for agency executives relating to the provision of medical, dental, mental health and social services * Handle sensitive and confidential information with tact and diplomacy, using good judgment, discretion and professionalism
  • Compile, manage and maintain spreadsheets, graphs, reports based on data collected
  • Remain flexible in work schedule in order to provide the most effective and efficient support for the company
  • Coordinate the credentialing processes for network providers to ensure all required documentation and information is prepared and available for final determination.
  • Perform all duties necessary to operate a credentialing program that supports initial appointments .
  • Establish and maintain professional relationships with provider personnel to ensure provider information is current.
  • Review provider credentialing information for accuracy and completeness and follow-up in a timely fashion with providers, references and other sources to obtain missing information.
  • Assist with the recruitment of new providers and initiate credentialing process for all new provider applicants.
  • Ensure all new applicants are properly entered into federal databases.
  • Communicate any potential issues with a provider to the Senior Director and Medical Director prior to completing the credentialing process.
  • Initiate, design and revise all credentialing related forms and letters.
  • Conduct required site visits for credentialing of new providers.


Application Instructions

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