Job Description

IT - Phone Support Specialist
Franklin, MA


  • Assist customers calling in
  • Avoid escalating the call or needing the customer to send back their product for replacement or repair
  • Will be assisting internal field sales team members with any issues as well
  • Walkthrough the people they are speaking with how to troubleshoot the issue
  • Physical hardware repair experience helpful 
  • 3-5 years recent experience in IT phone support type role


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online