Job Description

Merchandise Assistant
Framingham, MA


  • Prepares and writes domestic and import purchase orders.
  • Enters and reviews electronic PO's via the Buyer Worksheet application.
  • Revises purchase orders daily and follows the purchase order change process.
  • Ensures all necessary signatures are obtained for a letter of credit PO.
  • Partners with Planning & Allocation to expedite PO entry.
  • Follows through with P&A to ensure electronic PO's are addressed in a timely and accurate manner.
  • Ensures accuracy and integrity of ASN/EDI PO information including identifying ASN/EDI orders and contacting vendors for required information when needed.
  • Pulls late lists weekly and follows up on all late PO's with vendors.
  • Reviews ship dates and cancel or make revisions as necessary.
  • Receives authorization from Buyer to approve vendor shipping extensions and renegotiate costs as needed.
  • Follows up with traffic/transportation departments as needed.
  • Tracks all PO's generated through the buyer worksheet system to ensure final PO has been received.
  • Copies and obtains Buyer and AVP, MM signatures on all PO's to comply with Sarbanes-Oxley.
  • Assists in merchandise shipment follow up and problem solving for over/under shipments and vendor charge-backs/cost discrepancies.
  • Communicates daily with vendors via telephone and email regarding purchase orders, allocations, problem solving, etc.
  • Plays an integral role in enhancing and maintaining strong working relationships.
  • Fields and screens telephone calls for PO and non-PO related matters to include prospective vendor inquiries, scheduling vendor appointments and allocation inquiries.
  • Initiates calls to vendors to solicit contact and address information to ensure vendor databases are accurate and updated.
  • Coordinates and sets up vendor and agent visits at the home office.
  • Assists in pre-production/production sample process to include tracking receipt of samples, setting up displays for buyer approval and creating and maintaining binders, etc.
  • Opens and organizes all sample packages for buyer review.
  • Requests samples from vendors for strategy meetings and ensures samples are received and returned in a timely manner.  Organizes and maintains sample room and purges samples as needed.
  • Maintains a pre-ticket address database and follows-up with the Planning department and vendors to resolve pre-ticketed merchandise problems.
  • Faxes, files and photocopies PO's and other departmental forms.
  • Develops effective organizational techniques to support merchants and operations such as filing and binder systems.
  • Organizes reports for Buyers on a weekly basis to include Buyer Control File and On Order Inquiry.
  • Coordinates all travel arrangements weekly for 2-5 merchants and completes Merchandise Manager/Buyer itinerary paperwork including scheduling market appointments.
  • Assists and supports MAs and merchants outside of own area to include corporate buying offices as needed.



  • Independent, requires minimal supervision
  • Demonstrates flexibility and ability to adapt to an ever-changing and diverse environment
  • Strong verbal and written communication with ability to assess and tailor communication style to different personalities/needs
  • Strong attention to detail; strong organizational and follow through skills
  • Strong ability to multitask in a high volume and fast-paced environment while maintaining a positive and professional demeanor
  • Good data entry and math skills
  • Basic computer skills required to include Excel and Word
  • One year of office or equivalent experience preferred


Application Instructions

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