Job Description

Job Purpose:
Supports customers, brokers, and sales managers by processing orders, invoices, sample requests, and trade promotions.

M-F 9AM-6PM

$15-16/hr

Temp to hire

Duties:
* Maintains customer satisfaction by establishing rapport with customers and others in a position to help meet customer needs.

* Prepares orders for shipping by answering phones; receiving facsimiles; editing, verifying, and coordinating information with production scheduling, plant shipping, and customer service departments; inputting data.

* Processes customer invoices by matching bills of lading; adding additional charges; completing daily billing.

* Processes invoicing edit by sorting and running balancing tapes; printing edit; reviewing for accuracy; forwarding totals to customer service department daily; distributing invoices.

* Resolves product and service problems by researching the situation; identifying alternate means of filling customer needs; recommending solutions.

* Processes sample requests by answering phones; receiving facsimiles; inputting information into database; printing, copying, and forwarding to sample department for filling and mailing to customers.

* Resolves inventory allocation problems by monitoring finished goods; anticipating needs; placing and expediting inventory replenishment; verifying receipt of inventory; reconciling transaction reports.

* Publishes trade promotions by distributing trade promotion information to brokers and regional managers.

* Pays bills by verifying amounts; selecting account numbers; processing for payment.

* Maintains quality service by following organization standards.

* Maintains technical knowledge by attending educational workshops; reviewing publications.

* Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:
Results Driven, Self-Development, Deadline-Oriented, Quality Focus, Productivity, Organization, Customer Focus, Multi-tasking, Supply Management, Data Entry Skills, Teamwork

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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